Shipping Policy

Last updated: April 13, 2025

At Common Sense Supply Co, every shirt is made to order — which means we don’t ship from a warehouse, but from production. This helps reduce waste and avoid overproduction, but it also means your order won’t arrive the day after you click “Buy now.”

Please read below for all the details.

Production & Fulfillment Times

• All products are made on demand and fulfilled by our production partner Printful.
• Most orders are produced within 2–5 business days from the date of purchase.
• Please note that during high-volume periods (e.g. holidays), production times may take slightly longer.

Estimated Shipping Times

• Denmark & EU: 3–7 business days
• USA & Canada: 4–9 business days
• Rest of the world: 7–14 business days

You'll receive tracking information by email as soon as your order is shipped.

Shipping Costs

Shipping rates are calculated at checkout based on your destination and order contents. We strive to keep rates reasonable while ensuring reliable delivery.

Customs, Duties & Taxes

Orders outside of the EU may be subject to import duties or taxes, depending on your country’s regulations. These fees are not covered by CSSC and are the responsibility of the customer.

We are not responsible for any delays caused by customs.

Wrong Address?

Please double-check your shipping info before placing your order. If you entered the wrong address and your order hasn’t shipped yet, contact us immediately at cats@commonsensesupply.co.

If the package is returned to us due to an incorrect or incomplete address, we can reship it — but you may need to cover the additional shipping cost.

Lost or Delayed Packages

If your tracking says “delivered” but you haven’t received your package, give it a couple days and check with your local carrier or neighbors.

Still nothing? Email us at cats@commonsensesupply.co, and we’ll help sort it out.

Returns

Because each product is made to order, we do not accept returns or exchanges unless your item arrives damaged or defective.

If something’s wrong with your order, don’t panic — just email us with a photo and your order number, and we’ll take care of it.